Free tracked shipping over €50 · 30-day returns Free shipping over €50 · 30-day returns
Loemies
EN · NL
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Shipping policy

We offer tracked delivery from warehouses within the European Union. The warehouse used depends on the product and its brand.

Shipping costs

  • The checkout delivery option is called EU Shipping with Tracking.
  • Shipping costs €6.99 per order when the merchandise subtotal is below €50.
  • Orders with a merchandise subtotal of €50 or more receive free shipping automatically. No discount code is required.

Processing and delivery times

  • Most orders are processed and dispatched within 1–2 business days.
  • Most deliveries within the European Union arrive in 3–8 business days.
  • Made-to-order products may take longer to dispatch. When applicable, this is stated on the product page.

Delivery estimates are indicative and can be affected by weekends, public holidays, busy periods, weather, carrier delays or the destination. If an order has not arrived within the estimated window, contact us and we will investigate with the carrier.

Delivery and tracking

Once an order has shipped, tracking information is added to your order and shared by email. The carrier depends on the warehouse and destination and may include DPD, DHL, UPS, FedEx, PostNord, Posti or another local delivery partner.

Delivery may be made to your address or, in supported locations, to a nearby pick-up point. If no suitable pick-up point is available within approximately 5 km, delivery is normally made to your address. Large items are delivered to the address provided at checkout.

Split shipments

Products from different brands or warehouses may be sent in separate parcels. Each parcel can have its own carrier, tracking number and delivery date. The €6.99 shipping fee or free-shipping threshold applies to the order, not separately to each standard parcel.

Delivery availability

Available delivery countries are shown at checkout. If checkout does not offer delivery to your address, contact us before ordering and we will confirm whether delivery is possible.

Damaged, incorrect or missing deliveries

Please inspect your order on arrival. If an item arrives damaged, defective, incomplete or is not what you ordered, contact us promptly at support@loemies.com with your order number and photos where relevant, and we will help resolve it.

Returns

We offer a 30-day return policy. See our Return and refund policy for full details and instructions.

Questions

Email us at support@loemies.com if you have questions about delivery before or after ordering.